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Acer Aspire 5 ToucHPad Not Working

So, you’ve finally decided to take a break from your hectic life and indulge in some much-needed Netflix binge-watching. You settle down with your trusty Acer Aspire 5 laptop, ready to immerse yourself in the latest hit series.

But as you try to navigate through the interface, you realize that your touchpad is not working. Frustrated, you start to wonder whether you accidentally spilled coffee on it or if it’s just a technical glitch.

Well, fear not, because we’ve got you covered. Acer Aspire 5 touchpad not working? Don’t panic just yet. This is a common issue that many laptop users face, and there are several ways to troubleshoot and fix the problem.

In this article, we’ll guide you through some simple steps that you can take to get your touchpad up and running again. From checking for physical damage to updating drivers and software, we’ve got all the solutions you need to get back to your binge-watching marathon in no time.


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So, sit back, relax, and let’s get started.

Check for Physical Damage

You gotta take a closer look at your touchpad to see if it’s got any cracks or bruises, like a car that’s been in a fender bender. Touchpad troubleshooting can be a little tricky, but it’s always best to start by checking for physical damage.

If there are any visible signs of damage, that could be the root of the problem. Touchpad maintenance is crucial to avoid these kinds of issues in the future.

If you don’t see any physical damage, you still might want to give your touchpad a good cleaning. Dirt, dust, and oils from your fingers can build up on the surface over time, which can cause the touchpad to malfunction.

Use a soft cloth and a small amount of rubbing alcohol to gently clean the touchpad. Once it’s dry, try using it again. If the problem persists, it’s time to move on to the next step: updating your drivers and software.

Update Drivers and Software

By updating your drivers and software, you can ensure that your device is running smoothly and efficiently, giving you a hassle-free experience. It’s important to regularly check for updates as these updates often include fixes for common touchpad issues. Additionally, updating your drivers and software can help prevent future issues from arising.

To update your drivers and software, follow these simple steps:

  • Open the start menu and search for ‘Device Manager’
  • Expand the ‘Mice and other pointing devices’ category
  • Right-click on the touchpad driver and select ‘Update Driver’
  • Follow the prompts to complete the update

Once you’ve updated your drivers and software, your touchpad should start working properly.


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However, if the issue persists, you may need to adjust touchpad settings.

Adjust Touchpad Settings

If your touchpad’s performance isn’t optimal even after updating drivers and software, it’s worth exploring the possibility that its settings need adjustment. To troubleshoot common touchpad issues, check the touchpad settings to make sure that it’s enabled and all settings are configured correctly.

To access the touchpad settings, click on the Start menu, select Settings, then select Devices. From there, click on Touchpad and adjust the settings as needed.

Some common touchpad settings that may need to be adjusted include sensitivity, palm rejection, and scrolling. You can adjust sensitivity to suit your preferences, which refers to how responsive the touchpad is to your touch. Palm rejection is a feature that can be adjusted to prevent accidental touchpad input from your palm while typing. Scrolling can also be adjusted to your preferred direction and speed.

By adjusting these touchpad settings, you may be able to improve its performance and resolve any issues you were experiencing. If adjusting the settings still doesn’t work, you can try performing a system restore to a previous date when the touchpad was working properly.

Perform a System Restore

Sometimes technology can be frustrating, but don’t worry, there are alternative solutions if adjusting the touchpad settings does not work. One option is performing a system restore.

This will take your computer back to a previous date when everything was running smoothly. This is a great troubleshooting tip because it can reverse any changes made to the system that may have caused the touchpad to stop working.

Common causes of touchpad issues include driver updates, software conflicts, and hardware malfunctions. System restore is a temporary fix that can help you get your touchpad working again while you figure out a more permanent solution.

Before performing a system restore, it is important to back up any important files or documents. This is because a system restore will remove any changes made to the system after the restore point was created.

It is also important to note that system restore will not fix hardware malfunctions. If the touchpad is physically broken, it will need to be replaced. If performing a system restore does not solve the problem, it may be time to contact technical support for further assistance.

Contact Technical Support

Firstly, if your Acer Aspire 5 touchpad isn’t working, it’s important to contact Acer Support. They’ll be able to guide you through the troubleshooting process. They have a team of experienced technicians who can provide you with the necessary assistance to resolve the issue.

However, if the problem persists even after following their instructions, you may need to consider professional repair services to fix the touchpad.

Contact Acer Support

Reaching out to the tech gurus at Acer Support will be the key to unlocking the full potential of your device’s most essential appendage.

The Acer Aspire 5 Touchpad Not Working issue can be resolved by following troubleshooting steps, but if these do not work, it may be time to consider warranty options. Acer Support can walk you through these steps and determine if your device is eligible for a warranty repair or replacement.

When contacting Acer Support, be sure to have your device information and warranty information on hand. They may ask for your device’s serial number, purchase date, and other relevant information to determine the best course of action.

If your device is no longer covered by warranty, they may suggest professional repair services as an alternative option.

Consider Professional Repair Services

You might want to consider professional repair services if troubleshooting steps and warranty options don’t work, as there could be underlying issues that require specialized attention. While there are possible solutions and DIY troubleshooting steps that you can do on your own, it’s always best to seek help from experts who have the necessary skills, knowledge, and tools to diagnose and fix the problem.

If you decide to opt for professional repair services, here are some things to keep in mind:

  • Look for reputable repair shops or service centers that have experience in handling Acer laptops and touchpad issues.
  • Ask for a quote or estimate before agreeing to any repair services to avoid any unexpected charges or hidden fees.
  • Check the warranty or guarantee offered by the repair shop to ensure that you’re protected in case something goes wrong with the repair or replacement.

Remember, a malfunctioning touchpad can be frustrating and affect your productivity. So, don’t hesitate to seek help from professionals to get your Acer Aspire 5 touchpad working again.

Frequently Asked Questions

Is there a way to disable the touchpad without affecting the mouse functionality?

To kill two birds with one stone, there’s indeed a way to disable the touchpad without affecting the mouse functionality.

One option is to use an external mouse, which will allow you to navigate your computer without using the touchpad.

Another option is to disable the touchpad through your computer’s settings. This can be done by going to the Control Panel, selecting Mouse, and then disabling the touchpad.

If you’re experiencing issues with your touchpad, such as it not working on your Acer Aspire 5, it may be worth considering touchpad repair services or troubleshooting the issue with the manufacturer.

But in the meantime, disabling the touchpad can help you continue to use your computer with ease.

Can a faulty battery affect the touchpad’s performance?

If you’re experiencing issues with your touchpad, it’s worth considering whether a faulty battery could be to blame.

A battery replacement could solve the problem, as an aging battery may not be able to provide sufficient power to the touchpad.

Another solution is to update your touchpad driver, as outdated drivers can also cause performance issues. Be sure to check for any available updates and install them if necessary.

When troubleshooting touchpad problems, it’s important to be patient and take a methodical approach to identify the root cause of the issue.

By considering all possible factors, you can ensure that you find a solution that restores your touchpad’s full functionality.

Is there a way to use an external mouse while waiting for the touchpad to be fixed?

If you’re waiting for your touchpad to be fixed, there are a few ways to use an external mouse in the meantime.

First, try using shortcuts to navigate your computer. For example, you can use the Windows key + E to open File Explorer or the Windows key + R to open the Run dialog box.

Additionally, you can adjust your mouse settings to make using an external mouse more comfortable. You can change the pointer speed, enable or disable tap-to-click, and adjust scrolling settings.

To access these settings, go to the Control Panel and click on Mouse.

With a little patience and some adjustments, you can continue to use your computer until your touchpad is back in working order.

How can I avoid future touchpad issues on my Acer Aspire 5?

To avoid future touchpad issues on your Acer Aspire 5, it’s important to perform regular touchpad maintenance. This includes cleaning the touchpad surface with a microfiber cloth and avoiding excess pressure or tapping on the touchpad.

If you do experience touchpad issues, troubleshoot by checking your touchpad settings in the device manager, updating your drivers, or performing a system restore to a previous point in time. Remember to stay patient and avoid frustration, as touchpad issues can often be resolved with a few simple steps.

Is it possible to replace the touchpad myself or do I need to take it to a professional?

If you’re considering touchpad replacement, you’ll need to decide whether to go the DIY route or seek out a professional. While replacing the touchpad yourself can save money, it’s important to keep in mind that it can also be a complex process that requires some technical know-how.

If you’re comfortable working with electronics and have experience with laptop repairs, you may be able to handle the job yourself. However, if you’re not confident in your ability to perform the repairs, it’s best to leave it to a professional. They’ll have the tools and expertise to get the job done quickly and effectively, minimizing the risk of damage to your device.

Ultimately, the decision to replace your touchpad yourself or seek out professional help will depend on your specific situation and skill level.


Congratulations! You’ve tried all possible solutions to fix the Acer Aspire 5 touchpad issue, but none of them worked. It’s time to contact technical support for further assistance.

You can imagine yourself feeling frustrated and disappointed, sitting in front of your laptop with an unresponsive touchpad. You’ve tried everything you could, but still no luck.

Don’t worry, technical support is just a call away. Picture yourself dialing their number and waiting patiently for someone to answer. Finally, a friendly voice on the other side of the line asks how they can help.

They will guide you through the necessary steps to resolve the issue and provide you with the best possible solution. So don’t hesitate to contact them and get your touchpad working again.

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Solomon Omolabi is a seasoned IT professional with 10 years of industry expertise. As the owner of, he provides meticulously researched and comprehensive articles that effortlessly tackle any technical challenge. Solomon's contributions have earned him recognition on esteemed professional platforms, making him a trusted authority in resolving complex IT issues. Read more.

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