Acer Desktop Computer Turns On But Screen Is Black

Are you having trouble with your Acer desktop computer?

Does it seem like the computer is turning on, but the screen remains black?

This can be a frustrating issue to deal with, but don’t worry, we’re here to help you troubleshoot and solve the problem.

There are a few potential reasons why your Acer desktop computer may be experiencing this issue.

It could be a problem with the power source or connection, an issue with the monitor, or a hardware component malfunction.

In this article, we will go through each of these potential causes and provide you with solutions to fix the problem.

So, let’s get started and get your Acer desktop computer up and running again.

Check the Power Source and Connection

Before freaking out, let’s make sure everything’s plugged in and getting power. Double check your cords and outlets – sometimes those suckers can be tricky!

Inspect the cable that connects your Acer desktop computer to the monitor.


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Make sure it’s securely connected to both the computer and the monitor. If it’s loose, try unplugging it and plugging it back in again.

Also, verify that the outlet your computer is plugged into is working properly. You can do this by plugging in another device, like a lamp or phone charger, to see if it turns on.

If everything is plugged in and getting power, it’s time to test the monitor. Start by making sure the monitor is turned on, and that the brightness and contrast settings aren’t set too low. If that doesn’t work, try unplugging the monitor from the computer and plugging it back in again.

If you have another monitor on hand, try connecting it to your Acer desktop computer to see if it works. If the other monitor works, then the problem is likely with the original monitor. If neither monitor works, then the problem is likely with your computer.

Test the Monitor

Check if the monitor is working by testing it with another device. Troubleshooting techniques like this can help you identify whether the monitor is the problem or if it’s something else.

If the monitor works with another device, then it’s likely that the issue lies with your computer. If the monitor doesn’t work with another device, then it’s likely that the monitor is faulty.

Another thing to consider is whether the display settings are optimized. Sometimes, the display settings can be the cause of a black screen.


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You can try adjusting the brightness, contrast, and resolution settings to see if that resolves the issue.

If it doesn’t, then it’s time to move on to checking the hardware components.

Check Hardware Components

Now it’s time for you to dig into the hardware components and figure out what’s causing your monitor to not display properly.

Troubleshooting steps for checking hardware components include opening up the computer case and checking for loose cables, making sure the RAM is seated properly, and checking the graphics card.

Common causes for a black screen could be a malfunctioning graphics card that needs to be replaced or a loose cable that needs to be reconnected.

First, make sure all cables are properly connected to the computer and monitor. If the cables are loose, the monitor won’t receive a signal from the computer, resulting in a black screen.

Next, check the RAM to make sure it’s seated properly in the memory slots. If the RAM isn’t seated correctly, it can cause display issues.

Finally, check the graphics card by removing it from its slot and reinserting it. If the graphics card is malfunctioning or not properly connected, it can cause the monitor to display a black screen.

Once you’ve checked these hardware components and made any necessary adjustments, move on to the next step of booting the computer in safe mode.

Boot in Safe Mode

You’re frustrated because your Acer desktop computer turns on, but the screen remains black.

The first thing you tried was restarting the computer, but the problem persists. The next step is to try booting the computer in safe mode.

Safe mode is a troubleshooting option that starts the computer in a limited state with only basic drivers and services running. To boot your Acer desktop computer in safe mode, you need to continually press the F8 key as soon as it starts booting up. This will bring up the Advanced Boot Options menu.

From there, select the ‘Safe Mode’ option and press enter. Once the computer boots up in safe mode, you can troubleshoot and diagnose the problem. If the computer functions properly in safe mode, then it’s likely that a software or driver issue is causing the problem.

However, if the computer still shows a black screen, then it may be a hardware issue and you need to seek professional help.

Seek Professional Help

If you’re experiencing a black screen on your Acer desktop computer, it’s time to seek professional help. You can start by contacting Acer support or a professional technician to diagnose the issue.

If the problem lies with faulty hardware, you may need to consider replacing it to resolve the issue.

Contact Acer support or a professional technician

You’ll want to reach out to Acer support or a professional technician to help you diagnose the issue with your desktop computer. It’s not uncommon to experience a black screen despite your computer turning on. There could be a variety of common causes, such as a defective graphics card, a damaged monitor, or faulty RAM. Troubleshooting tips can vary depending on the exact issue, so it’s best to seek professional help.

When you contact Acer support or a technician, you’ll likely receive helpful guidance on how to diagnose and fix the problem. They may ask you some questions regarding the issue’s symptoms and history to better understand the problem’s root cause.

They may also provide you with a list of possible causes of the black screen and suggest some troubleshooting tips to help you fix the issue. Keep in mind that if the problem is hardware-related, you may need to consider replacing faulty hardware if necessary.

Consider replacing faulty hardware if necessary

As previously mentioned, it’s always a good idea to contact Acer support or a professional technician when you encounter issues with your desktop computer. However, if the problem persists and the cause of the issue is determined to be a faulty hardware component, then it may be necessary to consider replacing it.

There are several troubleshooting steps you can take to identify common hardware issues. For example, you can try connecting an external monitor to your desktop computer to see if the display appears on the external monitor.

If the display does appear on the external monitor, then the issue is likely with the internal display or graphics card. On the other hand, if the external monitor also displays a black screen, then the problem may lie with the computer’s motherboard or power supply.

By systematically identifying and replacing faulty components, you can get your Acer desktop computer back up and running in no time.

Frequently Asked Questions

What are the common causes of a black screen on an Acer desktop computer?

If you’re experiencing a black screen on your desktop computer, there could be a variety of causes. One common issue is hardware malfunction, such as a faulty graphics card or a loose cable connection.

Troubleshooting solutions include checking all cables and connections, running hardware diagnostics, and updating drivers. For example, a user reported a black screen on their Acer desktop computer, which was resolved by reseating the graphics card and updating the drivers.

It’s important to investigate all possible causes and solutions in order to accurately diagnose and fix the issue.

How can I troubleshoot the graphics card on my Acer desktop computer?

To troubleshoot the graphics card on your Acer desktop computer, you can start by performing graphics card maintenance. This involves cleaning the graphics card and its fan to remove any dust buildup, which may be causing overheating and black screen issues.

Updating drivers is another important step to take. You can do this by visiting the manufacturer’s website and downloading the latest drivers for your graphics card.

It’s also essential to ensure that your graphics card is compatible with your computer’s operating system.

By following these steps, you can resolve graphics card issues on your Acer desktop computer and enjoy smooth and uninterrupted performance.

Can a virus or malware cause a black screen on my Acer desktop computer?

You may be wondering if a virus or malware can cause a black screen on your computer. The answer is yes, it’s possible.

However, before jumping to conclusions, it’s important to rule out any other potential causes. If you suspect a virus or malware, the first step is to run a virus detection scan. If it detects any malicious software, proceed with malware removal.

It’s important to stay vigilant and keep your computer protected with up-to-date antivirus software. Remember, prevention is key to avoiding these types of issues in the first place.

What should I do if my Acer desktop computer turns on but the keyboard and mouse don’t work?

If your keyboard and mouse aren’t working when your Acer desktop computer turns on, the first thing you should do is check your USB connections. Make sure they’re securely plugged in and try switching to different USB ports.

If that doesn’t work, you may need to troubleshoot the BIOS settings. Restart your computer and press the key to access the BIOS settings (usually F2 or Delete). Check to see if USB support is enabled and if not, turn it on. You can also try resetting the BIOS to its default settings.

If all else fails, try using a different keyboard and mouse to see if they work.

How long does it usually take to fix a black screen issue on an Acer desktop computer?

When your computer screen goes black, it can be a frustrating experience. You might be wondering how long it will take to fix the issue, and what troubleshooting steps you can take in the meantime.

Well, the average repair time for a black screen issue on an Acer desktop computer can vary depending on the severity of the problem. However, there are some troubleshooting steps you can try before taking it to a professional.

These include checking the power source, adjusting the brightness settings, and checking the connections between the computer and the monitor. By following these steps, you may be able to fix the issue on your own and avoid a lengthy repair process.


Congratulations! You’ve successfully troubleshooted your Acer desktop computer that turned on but had a black screen. By following the steps in this guide, you were able to identify the issue and find a solution.

The first step you took was to check the power source and connection. You made sure that the power cable was securely plugged in and that the outlet was working properly.

Next, you tested the monitor to see if it was the source of the problem. You made sure it was turned on and connected properly. You also checked the hardware components such as the RAM and graphics card to make sure they were functioning correctly.

If you still had trouble, you attempted to boot in safe mode to see if the issue was with the operating system. Finally, if all else failed, you sought professional help. You contacted a technician who was able to diagnose and fix the problem.

Overall, troubleshooting technical issues can be a daunting task, but by following these steps, you were able to tackle the problem head-on. You’re a computer problem-solving rockstar! It’s as if you have superhero powers, able to identify and fix any issue that comes your way. Keep up the good work!

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Solomon Omolabi is a seasoned IT professional with 10 years of industry expertise. As the owner of, he provides meticulously researched and comprehensive articles that effortlessly tackle any technical challenge. Solomon's contributions have earned him recognition on esteemed professional platforms, making him a trusted authority in resolving complex IT issues. Read more.

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