Acer Nitro 5 ToucHPad Not Working

You’re ready to dive into the virtual world and start gaming on your Acer Nitro 5 laptop, but to your frustration, the touchpad isn’t working. You’re left feeling helpless, unable to move your cursor or click on anything. Don’t worry, you’re not alone. Touchpad issues are common with laptops and can be caused by a variety of reasons.

In this article, we will walk you through some troubleshooting steps to help you get your Acer Nitro 5 touchpad working again.

First, let’s imagine the frustration you’re feeling right now. You’ve been waiting all week to start your gaming session, and now, you’re stuck with a non-functional touchpad. You try to move your cursor with your finger, but nothing happens. You double-check the settings, but everything seems to be in order.

The touchpad is an essential component of your laptop, and when it stops working, it can be frustrating.


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But don’t worry, we have some tips and tricks that can help you resolve this issue and get back to gaming.

Check for Physical Damage or Obstructions

Before assuming any software or driver issues, it’s important to check if the touchpad has any physical damage or obstructions that may be causing the issue.

First, try cleaning the touchpad surface with a soft cloth or tissue to remove any dirt or debris that may have accumulated. It’s possible that the touchpad is simply not responding due to a buildup of dirt or grime. This is a quick and easy fix that may solve the problem immediately.

If cleaning the touchpad doesn’t work, the next step is to check for loose cables. Open the laptop and carefully examine the touchpad cable to make sure it’s securely connected to the motherboard. If the cable is loose or disconnected, it can cause the touchpad to stop working.

Gently reattach the cable if necessary and test the touchpad again. If the touchpad is still not working, it may be time to move on to updating or reinstalling the touchpad drivers.

Update or Reinstall Touchpad Drivers

Imagine you’re driving a car and suddenly the steering wheel stops responding. It’s likely that the driver’s software needs to be updated or reinstalled to get it working properly again.

Similar to this, if you’re facing touchpad issues with your Acer Nitro 5, you should try updating or reinstalling the touchpad drivers to fix the problem.


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Troubleshooting touchpad issues on your laptop could be a result of outdated or corrupted drivers. This emphasizes the importance of regular hardware maintenance.

To update the touchpad drivers, you can visit the Acer website and download the latest version of the touchpad driver for your specific laptop model. Once you’ve downloaded the driver, install it on your laptop and restart it to see if the touchpad is working again.

If the touchpad still doesn’t work, try reinstalling the drivers and check if that fixes the issue.

In the next section, we’ll discuss how to adjust touchpad settings to make it work according to your preferences.

Adjust Touchpad Settings

To optimize your user experience, you can adjust the settings of your laptop’s touchpad according to your preferences.

One of the things that you can do is to change the sensitivity of your touchpad. If your touchpad is too sensitive or not sensitive enough, it can be frustrating to use. To change the sensitivity, go to the control panel and look for the touchpad settings. From there, you can adjust the sensitivity and test it out to see if it’s to your liking.

Another thing that you can do is to enable gestures. Gestures can make it easier and faster to navigate your laptop. Some common gestures include two-finger scrolling, three-finger swipe to switch applications, and pinch-to-zoom.

Enabling gestures will depend on your touchpad model and drivers, but you can usually find the settings in the touchpad settings or the control panel. By enabling gestures, you can save time and make your laptop experience more efficient.

If the touchpad is still not working, you may need to use an external mouse.

Use an External Mouse

Sometimes, having an external mouse can be a real game-changer, making your laptop experience smoother and more effortless. If your Acer Nitro 5 touchpad isn’t working, using an external mouse can be a great alternative solution. Troubleshooting techniques like updating your touchpad driver or changing your touchpad settings can take time, and in some cases, they may not even work.

Here are three reasons why using an external mouse can be a great option:

  1. Easy to use: External mice are easy to use and require no special skills or knowledge. Just plug it into your laptop’s USB port, and you’re good to go.
  2. Precision: External mice offer more precision and accuracy than touchpads. This is especially useful if you’re using your laptop for tasks that require a lot of precision, such as photo or video editing.
  3. Ergonomics: Using an external mouse can be more ergonomic and comfortable than using your laptop’s touchpad. This is because external mice are designed to fit comfortably in your hand, reducing strain on your wrist and fingers.

While using an external mouse can be a great temporary solution, it’s important to remember that it’s not a permanent fix. If your touchpad still isn’t working after trying all troubleshooting techniques, it’s best to contact Acer support for further assistance.

Contact Acer Support

If you’re experiencing difficulties with your Acer Nitro 5 touchpad, contacting Acer support is the best course of action. Before reaching out, make sure to check if your laptop is still under warranty. If it is, you might be able to get a free repair or replacement of the touchpad.

Also, you can check Acer’s website for troubleshooting tips and to see if other users have reported similar issues.

When contacting Acer support, make sure to provide them with as much detail as possible about the problem you’re experiencing. Explain what steps you’ve already taken to try to fix the issue, and whether or not you have any error messages or codes.

They may ask you to perform additional troubleshooting steps or send your laptop in for repair. By working with Acer support, you can quickly get to the root of the problem and ensure that your laptop’s touchpad is functioning correctly.

Frequently Asked Questions

What are some common causes of touchpad malfunction on the Acer Nitro 5?

When it comes to touchpad malfunctions, there could be a variety of causes. Troubleshooting can help identify the issue and find a solution.

One common cause is driver problems. If the touchpad driver is outdated or corrupted, it can prevent the touchpad from functioning properly. Another potential cause is physical damage, like liquid spills or drops.

In addition, software conflicts, virus infections, and power management settings can also impact touchpad functionality. Troubleshooting these issues can involve updating drivers, running virus scans, adjusting settings, and seeking professional repair services if necessary.

It’s important to address touchpad issues promptly to ensure optimal performance and usability.

Is it possible to disable the touchpad on the Acer Nitro 5 to avoid accidental clicks?

If you’re finding yourself accidentally clicking on your Acer Nitro 5 touchpad and want to avoid this issue altogether, you can easily disable the touchpad.

To do so, first, click on the Windows icon on the bottom left of your screen and type ‘touchpad’ in the search bar. Click on ‘Touchpad settings’ and then toggle the switch to ‘off’ under the ‘Touchpad’ section.

This will disable the touchpad and prevent any accidental clicks. If you ever want to re-enable it, simply toggle the switch back to ‘on.’ By disabling the touchpad, you can avoid any unwanted clicks and navigate your computer with ease.

Can a faulty touchpad be replaced or repaired without contacting Acer support?

If you’re experiencing issues with your touchpad, you may be wondering about your touchpad repair options. One option is to try a DIY touchpad fix, which can save you time and money. However, it’s important to note that touchpad repair can be tricky, and requires a certain level of technical expertise.

Depending on the severity of the issue, you may need to replace the touchpad entirely. There are a variety of resources available online that can guide you through DIY repair, but if you’re unsure or uncomfortable with the process, it’s best to reach out to a professional.

Ultimately, the best course of action will depend on the specific issue you’re experiencing with your touchpad.

Are there any known software conflicts that can cause the touchpad to stop working?

When troubleshooting touchpad issues, it’s important to consider potential software conflicts that could be causing the problem. Some common conflicts include conflicting drivers or conflicting software applications.

To troubleshoot these issues, you can start by uninstalling any recently installed software that may be causing the conflict. You can also try updating or reinstalling the touchpad drivers. Additionally, you can check your device manager to see if there are any errors related to the touchpad.

By addressing potential software conflicts and utilizing effective troubleshooting techniques, you can resolve touchpad issues and improve the functionality of your device.

Is there a way to troubleshoot touchpad issues on the Acer Nitro 5 without restarting the device?

If you’re facing touchpad issues on your Acer Nitro 5, there are a few troubleshooting steps you can take without having to restart your device.

One common problem is touchpad sensitivity, which can be adjusted in the settings. Go to Settings > Devices > Touchpad and adjust the sensitivity to your liking.

Another solution is to update your touchpad driver. Go to the Acer website, find your model, and download the latest driver. Install it and restart your device.

If these steps do not solve the issue, it might be hardware related and you may need to contact customer support for further assistance.


So, there you have it – a comprehensive guide on how to troubleshoot your Acer Nitro 5 touchpad not working issue. Remember, this problem is not uncommon, and there are several ways to fix it.

The most common causes of touchpad issues are physical damage, outdated or corrupted drivers, and incorrect settings.

Did you know that touchpad issues are one of the most common problems reported by laptop users? According to a survey conducted by PCMag, touchpad problems accounted for 19% of all laptop issues reported by users. This statistic highlights the importance of understanding the root causes of touchpad issues and how to fix them.

By following the steps outlined in this article, you can save time and money by avoiding unnecessary repairs or replacements.

In conclusion, whether you’re a student, a gamer, or a professional, your Acer Nitro 5 touchpad is an essential component of your laptop, and you shouldn’t have to put up with it not working. By following the steps outlined in this guide, you can quickly diagnose and fix touchpad issues and get back to using your laptop with ease.

If all else fails, don’t hesitate to contact Acer Support for further assistance.

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Solomon Omolabi is a seasoned IT professional with 10 years of industry expertise. As the owner of, he provides meticulously researched and comprehensive articles that effortlessly tackle any technical challenge. Solomon's contributions have earned him recognition on esteemed professional platforms, making him a trusted authority in resolving complex IT issues. Read more.

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