Dell Laptop Is Plugged In But Not Charging

As a technology writer, I often hear from readers who are experiencing issues with their laptops. One of the most common complaints is that their Dell laptop is plugged in but not charging. This can be frustrating for users who rely on their laptop for work or personal use.

There are a number of reasons why this issue may occur. It could be a problem with the battery itself, the charger, or even the power outlet.

In this article, we will explore some of the potential causes and solutions for a Dell laptop that is not charging properly. Whether you’re a tech-savvy user or just someone looking to troubleshoot a frustrating issue, read on to find out more about this common problem and how to fix it.

Checking The Battery Health

If your Dell laptop is plugged in but not charging, it could be a sign of a battery issue. The first step to resolving this problem is to check the battery health.

Running battery tests can help determine if the battery needs replacement or if it just requires optimization.

To optimize your battery usage, make sure to adjust your power settings to conserve energy. This includes reducing screen brightness and turning off unnecessary features like Bluetooth and Wi-Fi when not in use. You can also disable apps that run in the background and consume power.

By optimizing your battery usage, you can extend its lifespan and prevent any further issues with charging.

However, if running battery tests reveals that the battery needs replacement, it’s important to replace it as soon as possible for optimal performance.

Now let’s move on to inspecting the charger and power cord for any potential issues.

Inspecting The Charger And Power Cord

Moving on to the next step, it’s time to inspect the charger and power cord. If your Dell laptop is plugged in but not charging, this could be an issue with either of these components.

Firstly, check the cable connection between the charger and your laptop. Sometimes, a loose connection can prevent your laptop from charging even when it’s plugged in. If you find that the cable is loose or damaged, try using a different charger or get a new one.

If there are no issues with the cable connection, then you may need to test the voltage of your charger using a multimeter. This will help you determine whether your charger is functioning properly or not. If the voltage reading is too low or too high, then it’s likely that your charger needs to be replaced.


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Next up, we’ll move on to troubleshooting the power outlet.

A faulty power outlet could also be causing your Dell laptop not to charge properly. Don’t worry though – we’ve got you covered!

Troubleshooting The Power Outlet

To troubleshoot the power outlet, first ensure that it is working properly. Check if other devices can be charged using the same outlet. If not, try plugging the laptop into a different outlet. This will help determine whether the issue is with the laptop or the power source.

Another way to check if the power outlet is functional is by checking its voltage output. Use a voltmeter to measure the voltage at the outlet. A reading of around 120 volts indicates that the outlet is functioning correctly. If the reading is lower than this, then there may be an issue with the electrical wiring in your home.

If both outlets are functioning correctly and yet you’re still experiencing issues charging your Dell laptop, try resetting the power source. To do this, unplug all cables from both ends and wait for at least 15 seconds before plugging them back in. Restart your laptop and see if it begins charging again.

If none of these steps have resolved your issue, it’s time to move on to updating device drivers for your laptop’s battery and charger. This can often fix charging problems by ensuring that all components are communicating effectively with each other.

Updating Device Drivers

Have you ever had a car that won’t start, even though the battery is fully charged? It’s a frustrating experience, and it’s not too dissimilar from what can happen with your laptop.

A common issue for Dell laptops is that they might be plugged in, but not charging. This can be caused by a variety of factors, including issues with the device drivers. Updating your device drivers is one way to troubleshoot this problem.

Device drivers are pieces of software that help your computer communicate with hardware components like printers or speakers. When these drivers become outdated or corrupted, they can cause issues like the one we’re discussing. To update your device drivers on a Dell laptop, you can visit their website and search for the specific driver that needs updating.

Another troubleshooting step for this issue is to check your power settings. Sometimes, Windows updates or changes to your system settings can alter how your laptop handles power management. You can adjust these settings by going to the Control Panel and selecting Power Options. From there, you’ll be able to see if any changes need to be made to ensure your laptop charges properly when plugged in.

If updating device drivers and adjusting power settings don’t solve the issue of your Dell laptop not charging while plugged in, it might be time to contact Dell support for further assistance. Their team of experts will be able to provide additional troubleshooting steps or recommend repairs if necessary.

Don’t hesitate to reach out for help – sometimes technology problems require a little extra expertise!

Contacting Dell Support For Further Assistance

If your Dell laptop is not charging, it can be a frustrating experience. Before contacting Dell support, there are a few things you can try to troubleshoot the issue yourself. Here are some common solutions to fix charging issues:

  1. Check your power adapter: Make sure that your power adapter is plugged in correctly and securely. Sometimes, the cable or connector can become loose or damaged over time.
  2. Inspect the battery: If your laptop’s battery is removable, take it out and inspect it for any signs of damage or wear. If you find any issues with the battery, consider contacting Dell support for alternatives.
  3. Restart your laptop: Sometimes, restarting your computer can help resolve charging issues by resetting any software glitches that may be preventing the battery from charging.


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  4. Update drivers and BIOS: Ensure that all of your device drivers and BIOS are up-to-date as outdated software may cause hardware-related problems with your computer.

If none of these solutions work, it may be time to contact Dell support for further assistance. They will provide you with additional steps to fix the problem or offer alternatives such as replacing parts or scheduling repairs.

Remember, before reaching out to customer service, try troubleshooting yourself first to save time and money on unnecessary repairs.

Frequently Asked Questions

Can Using A Non-Dell Charger Cause The Laptop To Stop Charging?

As technology progresses, compatibility concerns continue to plague consumers. One issue that arises is the use of non-branded chargers with devices. While some may think it’s harmless, it can actually cause charging port issues and ultimately lead to a device not charging at all.

This is especially true for laptops, as they require a specific amount of power to charge properly. It’s important for users to invest in a charger that is compatible with their device to avoid any potential damage or malfunction.

So if you’re experiencing the frustrating issue of your laptop not charging, consider checking the compatibility of your charger before jumping to any conclusions.

Is It Possible For The Battery To Be Damaged If It Is Left Plugged In For Too Long?

Overcharging can have a negative effect on the overall battery life of a laptop.

It is important to follow best practices for laptop battery maintenance, such as keeping the battery charged between 20-80% and avoiding leaving it plugged in for extended periods of time.

While many laptops now have technology built in to prevent overcharging, it is still important to be aware of this issue and take proper precautions.

As a technology writer/reporter, it is crucial to educate readers on the potential dangers of overcharging and provide tips for maintaining optimal battery health.

Why Does The Laptop Only Charge Up To A Certain Percentage And Then Stop?

If you’re like me, you know the frustration of watching your laptop charge up to a certain percentage and then stop. It’s like waiting for a pot of water to boil that never quite reaches boiling point.

But fear not! As a tech writer/reporter, I’m here to help you troubleshoot this issue.

First, let’s talk about battery calibration. This is an important step in ensuring accurate charging and power level readings.

Next, check your software settings and adjust power management options that may be affecting charging behavior.

By following these steps, you’ll be back to enjoying a fully charged laptop in no time!

Is It Normal For The Laptop To Take Longer To Charge When It Is In Use?

When it comes to charging speed, laptops can vary depending on usage.

If your laptop is in use while charging, then it may take longer to fully charge the battery.

This is because the laptop is using more power while it’s being used, which slows down the charging process.

However, this shouldn’t have a major impact on your battery lifespan as long as you’re using a quality charger and not overcharging the battery.

It’s important to note that constantly draining and charging your battery can decrease its overall lifespan over time.

So, if you want to extend your battery’s lifespan, try to avoid letting it completely drain before recharging and consider using a power-saving mode while working on your laptop.

Can A Faulty Battery Cause The Laptop To Stop Charging Even When It Is Plugged In?

Like a car running on fumes, a faulty battery can cause a laptop to stop charging even when it’s plugged in.

This issue can be caused by several factors, including incorrect battery calibration or power adapter compatibility.

Battery calibration ensures that the laptop can accurately detect the amount of charge remaining, while power adapter compatibility guarantees that the right amount of voltage is supplied to the device.

As a technology writer/reporter, it’s essential to identify these common causes and provide solutions for users experiencing this frustrating problem.


Well folks, it seems like we’ve stumbled upon a common problem with Dell laptops – the dreaded ‘plugged in but not charging’ issue. But fear not, for I have some answers to your burning questions.

First off, can using a non-Dell charger cause this problem? Absolutely! It’s like trying to fit a square peg into a round hole – it just won’t work. So unless you want to risk damaging your laptop and/or battery, stick with the manufacturer’s charger.

And what about leaving your laptop plugged in for too long? Can that damage the battery? Well, let me put it this way – if you never leave your house, you’ll never experience the joys of the outside world. In other words, yes, leaving your laptop plugged in for extended periods of time can lead to decreased battery life. So unplug that baby once in awhile and give it some freedom.

Now onto the question of why your laptop only charges up to a certain percentage and then stops. Let me guess – you’re impatient and want that battery at 100% ASAP. But sometimes things just take time, especially when you’re using your laptop while it’s charging. So sit back, relax, and enjoy some Netflix while your laptop does its thing.

But what if none of these explanations seem to fit? Could a faulty battery be causing the problem? Bingo! You may need to replace that old battery with a shiny new one. And hey, maybe treat yourself to an extra slice of pizza while you’re at it – you deserve it after all that troubleshooting.

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Solomon Omolabi is a seasoned IT professional with 10 years of industry expertise. As the owner of, he provides meticulously researched and comprehensive articles that effortlessly tackle any technical challenge. Solomon's contributions have earned him recognition on esteemed professional platforms, making him a trusted authority in resolving complex IT issues. Read more.

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