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Dell Xps Charger Not Working

If you are a proud owner of Dell XPS laptop, you may have experienced an issue where your charger suddenly stops working. This can be frustrating, especially when you need to use your laptop for work or personal use. It is essential to understand the root cause of this problem and how to troubleshoot it effectively.

In this article, we will discuss the possible reasons why your Dell XPS charger is not working and provide some solutions that can help you fix it.

We will also cover some tips on how to avoid charger-related issues in the future. So, if you are facing this problem with your Dell XPS charger, read on to learn more about what could be causing it and how to solve it.

Common Reasons For Charger Malfunction

Did you know that charger malfunction is one of the most common issues faced by laptop users? In fact, a survey conducted by a tech support company revealed that approximately 30% of all laptop issues reported were related to faulty chargers. This means that if you’re experiencing problems with your Dell XPS charger not working, you’re not alone.

One possible reason for your charger malfunction may be due to wear and tear over time. Like any other electronic device, chargers are prone to damage from regular use. If you’ve had your Dell XPS charger for a while and have noticed signs of physical damage such as frayed wires or broken connectors, it may be time for a replacement.

Another factor that could contribute to charger malfunction is the Dell XPS warranty. While it’s true that these laptops come with an impressive warranty, it’s important to note that this warranty only covers certain types of damage. If your charger stops working due to accidental damage or misuse, it may not be covered under warranty. Therefore, it’s always best to handle your charger with care and avoid exposing it to extreme temperatures or moisture.

If you’re experiencing problems with your Dell XPS charger not working, don’t panic just yet. Before rushing out to purchase a replacement, there are a few things you can check first. One of the most common causes of charging issues is actually related to the power outlet and cable connections.

By following some simple steps, you can troubleshoot these potential issues and potentially save yourself the trouble and expense of purchasing a new charger.

Checking The Power Outlet And Cable Connections

As we have discussed in the previous section, there are several common reasons behind the malfunctioning of a charger. One of the most common culprits is a faulty power outlet or cable connection.

Before assuming that your Dell XPS charger has stopped working, it is essential to ensure that the power outlet you are using is functioning correctly.

Outlet testing is a simple process that can help you identify whether your power outlet is causing the issue. You can use another device, such as a lamp or phone charger, to test the same outlet. If it works fine with other devices, then there might be some issues with your Dell XPS charger’s cable connection.

In case of voltage fluctuations or adapter compatibility issues, replacing the cable may not work. In such cases, it becomes necessary to replace the adapter itself. It is important to note here that not all chargers are created equal, and using an incompatible adapter can cause permanent damage to your laptop battery.


Dell XPS Error Codes are a set of blink codes used to diagnose hardware issues on Dell XPS laptops. Dell XPS Blink Codes can help you identify the cause of the issue and take the necessary steps to fix it.

With these steps completed, if your Dell XPS charger still does not work, inspecting the charger and adapter for damage may be necessary.

Inspecting The Charger And Adapter For Damage

It’s important to examine the cables for any signs of wear, such as fraying. Make sure to check the connectors for any damage as well. If there’s any visible damage, the charger should be replaced immediately.

Additionally, it’s a good idea to test the connectors to see if they’re working properly. Plugging the charger into an outlet and checking the voltage is a good way to do this.

Lastly, inspect the charger itself for any signs of wear or discoloration, as this could indicate a problem. If any of these signs are present, replacing the charger is the best course of action.

Examining The Cables

If your Dell XPS charger is not working, one of the possible culprits could be a damaged cable. Examining the cables is crucial in identifying if this is the case.

The first thing to check is if the cable is frayed or cut. If it is, it may need to be replaced. Additionally, inspect both ends of the cable for any signs of damage or discoloration, as this may indicate a short circuit.

To further examine the cables, voltage testing can be done using a multimeter. This tool will help determine if there are any breaks in continuity within the wire or if there are any faulty connections. It’s essential to ensure that there’s an appropriate voltage output from the adapter before testing it with a multimeter.

If you’ve determined that there’s an issue with the cable, replacement may be necessary. It’s best to purchase a genuine Dell XPS charger replacement cable to ensure its compatibility with your device and avoid any potential issues in the future.

By examining the cables and performing voltage testing, you’ll have a better understanding of what needs to be done to get your Dell XPS charger up and running again without having to go through trial and error methods.

Looking For Signs Of Wear

Now that we’ve covered how to examine the cables, let’s move on to another critical aspect of inspecting your Dell XPS charger and adapter: looking for signs of wear. Over time, wear and tear can cause the charger and adapter to malfunction, leading to issues like overheating or power failure.

Visual inspection is key to identifying any visible damage, including cracks or scratches on the surface. Additionally, you should check the connector pins for any signs of bending or corrosion as this may prevent proper charging.

If you notice any visible damage or are unsure about what you see during your visual inspection, it’s best to contact support. Dell has a dedicated customer support team that can help you troubleshoot your Dell XPS charger and adapter issues. They can guide you through further testing procedures and recommend appropriate steps based on your specific case.

By contacting support early on in the process, you can save yourself time and money in attempting DIY repairs that may not be effective.

In conclusion, checking for signs of wear is an essential step in inspecting your Dell XPS charger and adapter for damage. Visual inspection can help identify any visible damage while contacting support can provide additional guidance to ensure proper troubleshooting procedures are followed. By performing these steps thoroughly and accurately, you’ll have a better chance of resolving any issues with your device’s charger and adapter without causing further damage or expense.

Testing The Connectors

Now that we’ve covered inspecting the cables and looking for signs of wear, let’s move on to testing the connectors. This is another crucial aspect of inspecting your Dell XPS charger and adapter for damage.

The connectors are what allow the charger and adapter to properly charge your device, so ensuring they are working correctly is essential.

To test the connectors, you can use a cleaning solution to remove any dirt or debris that may be preventing proper charging. Once clean, plug the charger into your device and monitor the charging progress. If it’s not charging correctly, you may need to try a different outlet or consider replacement options.

If cleaning the connectors doesn’t solve the issue, then there may be more significant damage that requires further investigation. In this case, contacting support is highly recommended as they can provide additional guidance on troubleshooting procedures or recommend appropriate replacement options. It’s important not to attempt DIY repairs without proper knowledge or tools as this may cause further damage or expense in the long run.

By thoroughly inspecting your Dell XPS charger and adapter for damage including examining cables, looking for signs of wear, and testing connectors with cleaning solutions or contacting support when necessary, you’ll have a better chance of resolving any issues effectively without causing further harm to your device or wallet.


The Dell XPS 13 touchpad issue is a common problem that many users have experienced. Fortunately, there are some simple solutions that can help you get your touchpad working again.

Troubleshooting Software Issues

If your Dell XPS charger is not working, it could be due to a software issue. Before you panic and assume that your charger needs to be replaced, there are a few things you can do to troubleshoot the issue.

Firstly, try updating the firmware on your laptop. This can often solve any software issues that may be causing problems with the charger. To do this, go to Dell’s website and search for updates for your specific model of laptop. Follow the instructions carefully to ensure that you update the firmware correctly.

If updating the firmware does not solve the issue, try running a diagnostics test on your laptop. This will help identify any hardware issues that may be causing problems with your charger. To run a diagnostics test, restart your computer and press F12 during startup. Select ‘Diagnostics’ from the boot menu and follow the instructions on screen.

By following these steps, you should hopefully be able to identify and fix any software-related issues that are preventing your Dell XPS charger from working properly. However, if none of these steps work, it may be time to consider replacing your charger altogether.

In the next section, we’ll discuss some preventative steps you can take to avoid encountering similar problems in future.

Preventing Future Charger Problems

After troubleshooting the software issues, it’s time to address the hardware problem of a non-working Dell XPS charger. Proper usage of the charger is crucial in avoiding future issues.

When plugging in the charger, make sure there are no obstructions and that it is pushed in securely to avoid loose connections. Additionally, do not wrap the cord too tightly around the adapter as this can cause damage.

If proper usage does not solve the issue, consider replacement options for the charger. It is important to purchase a genuine Dell charger to ensure compatibility and avoid potential damage to your device. Be wary of third-party chargers as they may not meet necessary safety standards and can lead to further complications.

When selecting a replacement charger, be sure to check for compatibility with your specific Dell XPS model. Look for chargers with similar specifications such as voltage and amperage output. It may also be helpful to read reviews from other users who have purchased the same product to ensure its reliability.

By following these guidelines for proper usage and selecting a suitable replacement option, you can prevent future charger problems and keep your Dell XPS functioning properly without any interruptions or malfunctions.

Frequently Asked Questions

How Much Does It Cost To Replace A Dell Xps Charger?

When it comes to cost estimation for a replacement Dell XPS charger, several factors come into play.

The first consideration is whether the device is still covered under warranty.

If so, the cost of replacing the charger may be covered by the manufacturer.

However, if the warranty has expired or does not cover charger replacement, prices can vary depending on where you purchase the replacement charger.

It’s important to ensure that any third-party chargers are compatible with your specific model of Dell XPS to avoid potential damage to your device.

Overall, expect to pay anywhere from $20 to $80 for a new Dell XPS charger, depending on various factors such as warranty coverage and retailer pricing.

Can Using A Non-Dell Charger Damage My Xps Laptop?

Did you know that using a non-compatible charger can cause irreversible damage to your laptop?

Charger compatibility is a common issue faced by many users, and it’s important to use the correct charger for your device.

While it may be tempting to use a cheaper, off-brand charger, doing so could potentially harm your laptop’s battery or even cause it to overheat.

Additionally, common issues such as voltage mismatches and faulty cables can also affect the performance of your charger.

As a technical writer, it is crucial to stress the importance of using only compatible chargers to avoid any potential damage or issues with your device.

How Long Does A Dell Xps Charger Typically Last Before Needing To Be Replaced?

Dell Xps Charger: Common Issues and Troubleshooting, Best Practices for Maintaining Your Dell Xps Charger.

The lifespan of a Dell Xps charger can vary depending on usage and maintenance practices. Typically, these chargers can last anywhere from one to three years with regular use.

However, there are common issues that can arise such as frayed cords or damaged ports that may require replacement sooner. It’s important to follow best practices for maintaining your charger, such as avoiding extreme temperatures and not pulling the cord from the outlet by yanking on the cord itself.

If you do experience issues with your charger, troubleshooting steps may include checking the power source and connections before considering purchasing a replacement charger.

How Can I Tell If My Xps Laptop Is Charging Even If The Charger Light Isn’t On?

To determine if your XPS laptop is charging, there are several indicators to look for.

First, check the battery icon on your screen – if it shows a lightning bolt, then it is currently charging.

Additionally, you can hover over the battery icon to see the percentage of charge remaining and whether or not it is increasing.

Another way to check is by opening the Device Manager and looking for the ‘Battery’ section. Under this section, you should see information about your battery life and whether or not it is currently charging.

It’s important to keep an eye on your charging indicators and battery life to ensure that your laptop stays powered up when you need it most.

Is There A Way To Fix A Frayed Charger Cord Without Having To Buy A New Charger?

When it comes to charger cord maintenance, there are a few things you can do to prevent fraying in the first place. One tip is to avoid twisting or bending the cord excessively, as this can weaken the wires inside.

If your charger cord does become frayed, there are some DIY charger repair methods you can try before resorting to buying a new charger. One option is to use electrical tape to cover the damaged area and reinforce it. Another option is to use heat shrink tubing, which can be heated with a hair dryer or lighter to create a tight seal around the damaged section of the cord.

However, it’s important to note that these solutions may only be temporary fixes and could potentially void any warranty on your charger.


In conclusion, if you’re having issues with your Dell XPS charger not working, there are a few things to keep in mind.

Firstly, replacing a Dell XPS charger can cost anywhere from $30-$80 depending on where you purchase it from. It’s important to note that using a non-Dell charger can potentially damage your XPS laptop and should be avoided.

Typically, a Dell XPS charger can last for several years before needing to be replaced. However, if you’re experiencing issues with your charger such as the light not turning on, it’s possible that the cord may have become frayed or damaged.

While there are ways to fix a frayed cord yourself, it’s recommended that you purchase a new charger to ensure the longevity of your device.

In technical terms, it’s crucial to use an authentic Dell XPS charger when charging your device to avoid any potential risks. If you suspect that your current charger is damaged or not functioning properly, consider replacing it as soon as possible to prevent any further complications with your device.

Think of your XPS laptop like a car – while it may still run with an old and worn-out part, replacing it will guarantee optimal performance and longevity for years to come.

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Solomon Omolabi is a seasoned IT professional with 10 years of industry expertise. As the owner of, he provides meticulously researched and comprehensive articles that effortlessly tackle any technical challenge. Solomon's contributions have earned him recognition on esteemed professional platforms, making him a trusted authority in resolving complex IT issues. Read more.

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