Are you getting the plugged in not charging error on your Dell XPS?
Several reasons can cause your Dell XPS not to charge correctly. Your laptop might detect you have plugged in your charger, but if it is not charging your battery, it could cause some severe damage to your Dell XPS battery.
Charging issues is a common problem you can find on Windows 10.
Suppose you have to use your Dell XPS while you are getting the notification error. In that case, I recommend you use your Dell XPS without its battery. Simply connect your Dell charger to your laptop while your Dell battery is disconnected.
However, the danger of this is that you would not want your laptop to trip off without you shutting down normally. Make sure you always turn off your Dell XPS if you power it with only your charger before it accidentally trips off.
Today, I am going to show you how to fix this notification error. But first, I want to share with you the causes.
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Reasons Why Your Dell XPS Isn’t Charging
1. Faulty Wall Socket
It’s common for a wall socket to get faulty over time. That’s why it’s important always to check your wall socket if it’s turned on properly or damaged and needs to be replaced.
To know how to detect a bad wall socket is simply by testing your charger on another wall socket that you are sure is working. Another method is by checking for a burnt smell or looking closely at there all socket if you can see any burnt stain.
2. Faulty Charging Cable
Your charging cable is primarily the main reason you are getting a Dell XPS not charging battery notification. It’s essential to be sure if your Dell charger is faulty and needs to be replaced.
A simple way to detect if you have a fault Dell XPS charger is by testing the charger on another Dell XPS without charging issues. If your charger turns out not to be working on another Dell XPS, then your Dell charger needs to be replaced.
3. Outdated Driver
Drivers are essential to get the best performance out of a computer. Your Dell XPS Battery uses a driver called power management located in your device manager. The power management driver could be why your Dell XPS is not charging the battery due to corrupt drivers or outdated drivers.
You will learn how to troubleshoot your power management driver below.
4. Outdated Bios
BIOS stands for Basic Input/Output System, and its function is to manage the connection between the operating system of your Dell XPS its hardware devices.
When you have faulty or outdated bios, it could cause a problem on your laptop. It’s essential to check if your bios driver is up to date to avoid having any issues with your computer.
You can upudate your settings by entering into BIOS on Dell laptop to make changes.
Now that you have an idea of the reasons why you are getting the plugged in not charging notification error, it’s time I share with you how to fix your Dell XPS laptop not charging.
Let’s get to it.
How to Fix Plugged in Not Charging on All Dell XPS Series
Before you begin following these steps, you have to make sure your laptop charger is working perfectly. There’s no point trying any of these methods if you have a bad laptop charger.
This solution will work for all Dell laptops that falls under the XPS series. Such as: XPS 13, XPS 15 and XPS 17
Now let’s troubleshoot.
- Uninstall and Reinstall Dell XPS Battery Drivers
- Update Dell XPS Battery Drivers
- Reset Dell XPS Battery
- Check BIOS Settings
- Replace Your Dell Charger
1. Uninstall and Reinstall Dell XPS Battery Drivers
- Navigate to your windows logo and Search for device manager.
- Launch the device manager and click on the battery dropdown.
- Now Uninstall every driver under the battery dropdown.
- Restart Your Computer
- Connect your Dell XPS charger
If this method doesn’t work, let’s try updating your Dell battery drivers
2. Update Dell XPS Battery Drivers
- From the previous step, navigate to step 4 but its time, Click on Update driver.
- A message will pop up asking you how you want to search for your battery drivers, select Search automatically for updated driver software.
- Now let windows search for you drivers automatically.
- If your drivers are not up to date, update your drivers and restart your laptop. If otherwise, Proceed to the next step.
3. Reset Dell XPS Battery
Depending on how old or recent your laptop is, every battery is detachable. If you have an older laptop, you can remove your battery from your computer the old fashion way, but if you have a modern laptop that the battery is inbuilt, you will have to flip your laptop over, open your laptop with a screwdriver and then detach the battery cable.
Follow these steps to reset your Dell battery
- Turn off your Dell XPS and disconnect your charger
- Remove your battery or detach your battery cable
- Now hold your power button for 30 to 40 seconds
- Connect your battery back into your Dell XPS
- Connect your charger to your laptop
- Turn on your Dell XPS
- Now check if your laptop is charging
In most cases, this particular method would fix the notification error. If it doesn’t work, move to the following method.
4. Check BIOS Settings
- Turn off your Dell XPS
- Turn on your laptop back on and continue tapping on the F2 key till you get into BIOS menu
- Now click on Power Management
- Then navigate to the Primary battery change configuration option
- Make sure that the battery charging limit is not chosen and the standard charge is selected
- Now save the settings
- Reboot your laptop
- Connect your Dell charger and check if the issue is solved or not.
5. Replace Your Dell Charger
Suppose you have tried every method above, and you are still getting the charging error. In that case, something is wrong somewhere, and I believe it is your Dell charger or wall socket with the problem.
As I mentioned earlier, to know if you have a charger problem, test your Dell charger on another Dell XPS with no charging issues.
If your charger turns out not to be working on another Dell XPS, then your Dell charger needs to be replaced.
To know if you have a wall socket problem, test your charger on another wall socket that you are sure is working. Another method is simply checking for a burnt smell or looking closely at there all socket if you can see any burnt stain.
With all these methods I mentioned above, I believe you must have resolved your problem. In my own experience, the battery reset solution is mostly what works.
If you are unable to troubleshoot your dell laptop yourself, it is ok to hand your laptop over to a professional. You can also consider seeking help from Dell if you are still having trouble.