Make Changes Now: How to Cancel a Grubhub Order

I gotta tell you, canceling a Grubhub order can be a real pain. But fear not, because I’m here to guide you through the process step by step.

In this article, I’ll show you exactly how to make those changes and cancel your order hassle-free. So, if you’ve ever found yourself in a pinch and needed to cancel your Grubhub order, keep reading because I’ve got all the information you need to get it done quickly and easily.

Key Takeaways

  • Access your Grubhub account to cancel an order
  • Locate and use the ‘Cancel Order’ button on the order details page
  • Verify the cancellation status through email or notification
  • Contact Grubhub customer support for assistance and updates

Step 1: Accessing Your Grubhub Account

To access your Grubhub account, you’ll need to open the Grubhub app or website. Once you have the app or website open, you can easily navigate to the login page. If you already have an account, simply enter your email address and password to log in. If you don’t have an account yet, you can quickly create one by clicking on the ‘Sign Up’ button and providing the required information.

Once you’re logged in, you’ll be able to access all the features and settings of your Grubhub account. You can view your order history, manage your payment methods, update your address, and much more. To cancel an order, go to the ‘Orders’ section of your account. Here, you’ll see a list of all your recent orders. Find the order you want to cancel and click on it to open the order details page.

On the order details page, you’ll see a ‘Cancel Order’ button. Clicking on this button will initiate the cancellation process. However, it’s important to note that once an order has been placed with the restaurant, it may not be possible to cancel it. In such cases, you may need to contact Grubhub customer support for assistance.

Step 2: Navigating to Your Order History

Once you’re on the Grubhub website, simply click on ‘Your Account’ to navigate to your order history. This is where you can find all the information about your previous orders and make any necessary changes. Let me guide you through the process step by step.

After clicking on ‘Your Account’, you will be directed to a page that displays your account details, such as your name, email, and delivery address. At the top of this page, you will see a menu with various options. Look for the option that says ‘Order History’ or ‘Past Orders’ and click on it.

Once you’re on the Order History page, you will see a list of all the orders you have placed on Grubhub. The most recent orders will appear at the top, and you can scroll down to view older ones. Each order will have important details, such as the date and time of the order, the restaurant you ordered from, and the items you ordered.

To cancel an order, locate the specific order you wish to cancel and click on it. This will open up a new page with more detailed information about that order. Look for the ‘Cancel Order’ or ‘Modify Order’ button and click on it. Follow the prompts to confirm the cancellation and you’re done!

Step 3: Selecting the Order to Cancel

After locating the specific order you wish to cancel, click on it to open up a new page with more detailed information. This page will provide you with all the necessary details about your order, such as the restaurant name, order number, items ordered, and the total amount paid. To help you understand better, I have created a table below with the four columns mentioned above.

Restaurant Name Order Number Items Ordered Total Amount Paid
Example Restaurant 1234567890 Cheeseburger, Fries, Soda $15.99

By looking at this table, you can easily identify the order you want to cancel. Once you have located the correct order, you will see an option to cancel it. This option is usually located towards the bottom of the page, and it might be labeled as "Cancel Order" or something similar. Simply click on this button to proceed with the cancellation process.

Keep in mind that some orders may have specific cancellation policies, such as a time limit for cancellations or a cancellation fee. Make sure to read any relevant information provided on the cancellation page before proceeding. Once you have confirmed the cancellation, you should receive a notification or confirmation email stating that your order has been successfully canceled.

Canceling a Grubhub order is a straightforward process, and by following these steps, you can easily cancel any unwanted orders.

Step 4: Initiating the Cancellation Process

To initiate the cancellation process, all you need to do is locate the correct order and click on the ‘Cancel Order’ button. It’s a straightforward process that can be done in just a few simple steps. Here’s how you can cancel your Grubhub order hassle-free:

  • Log in to your Grubhub account and go to the ‘My Orders’ tab.
  • Scroll through your list of orders and find the one you want to cancel.
  • Once you’ve located the correct order, click on it to open the order details.
  • Take note of the order number and any other relevant information.
  • Double-check the delivery address and payment method associated with the order.
  • Review the order details to ensure it’s the one you want to cancel.
  • On the order details page, you will see a ‘Cancel Order’ button. Click on it to initiate the cancellation process.
  • A pop-up window may appear asking for confirmation. Click ‘Confirm’ to proceed with the cancellation.
  • You may receive a cancellation confirmation email or notification once the process is complete.
  • After canceling the order, it’s important to reach out to Grubhub customer support if you have any further questions or concerns.

Step 5: Confirming the Cancellation

You’ll receive a confirmation email or notification once the cancellation process is complete. This step is essential to ensure that your cancellation request has been successfully processed.

Once you have initiated the cancellation process, the next step is to confirm the cancellation. To confirm the cancellation, you will need to check your email or notification center for any updates from Grubhub. The confirmation email or notification will contain all the relevant details, such as the order number, the cancellation status, and any refund information if applicable.

It is important to carefully review the confirmation email or notification to ensure that the cancellation has been processed correctly. If there are any discrepancies or issues with the cancellation, you should contact Grubhub customer support immediately for further assistance.

Once you have received the confirmation email or notification, you can rest assured that your cancellation request has been successfully completed. You can then proceed to make any necessary arrangements, such as ordering from a different restaurant or making alternative meal plans.

Remember that the cancellation process may take some time to be completed, depending on various factors such as the restaurant’s policies and the payment method used. It is always a good idea to check your email or notification center periodically for any updates regarding your cancellation request.

Step 6: Verifying the Cancellation Status

Check your email or notification center to see if the cancellation has been successfully processed.

After requesting the cancellation of your Grubhub order, it is important to verify its status to ensure that it has been properly cancelled. Here are a few steps to help you verify the cancellation status:

  • Step 1: Check your email: Grubhub will send you an email confirmation regarding the cancellation of your order. It will contain all the relevant details, such as the cancellation time and any refund information. Make sure to check your inbox, spam folder, or promotions tab to find this email.
  • Step 2: Check your notification center: If you have the Grubhub app installed on your smartphone, you can also check the notification center for updates on your cancelled order. Grubhub will send push notifications to inform you about the cancellation status.
  • Step 3: Contact customer support: If you haven’t received any email or notification regarding the cancellation, it is advisable to contact Grubhub’s customer support team. They will be able to provide you with the most up-to-date information about your cancelled order and assist you further if needed.

Verifying the cancellation status is crucial to ensure that your order has been successfully cancelled and that you won’t be charged for it. By following these steps, you can stay informed about the status of your order and take any necessary actions if there are any issues.

Keep an eye on your email and notification center to stay updated on the cancellation process.

Frequently Asked Questions

Can I Cancel My Grubhub Order After It Has Been Confirmed and Prepared?

Yes, you can cancel your Grubhub order after it has been confirmed and prepared. Just go to your order history, select the order, and choose the cancel option.

How Long Does It Take for a Grubhub Order Cancellation to Be Processed?

It usually takes a few minutes for a Grubhub order cancellation to be processed. However, the exact time can vary depending on various factors like order volume and restaurant response time.

Will I Receive a Refund if I Cancel My Grubhub Order?

If I cancel my Grubhub order, I will receive a refund. It’s important to act quickly and follow the cancellation process outlined by Grubhub to ensure a smooth refund transaction.

Can I Cancel a Grubhub Order if the Delivery Driver Is Already on Their Way?

Yes, you can cancel a Grubhub order even if the delivery driver is already on their way. However, it’s important to note that you may still be charged a cancellation fee.

What Should I Do if I Accidentally Cancel My Grubhub Order and Still Want It Delivered?

If I accidentally cancel my Grubhub order but still want it delivered, I should contact Grubhub customer support immediately. They can help resolve the issue and ensure my order is still delivered to me.


In conclusion, canceling a Grubhub order is a simple process that can be done in just a few steps. By accessing your Grubhub account and navigating to your order history, you can easily select the order you wish to cancel. Initiating the cancellation process is as easy as clicking a button, and confirming the cancellation ensures that your order will be canceled successfully.

Finally, verifying the cancellation status gives you peace of mind knowing that your order has been canceled. So don’t wait, make changes now and enjoy a hassle-free dining experience.

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Sophia Brown
Sophia Brown

Delving into the world of emerging technologies and their societal impact, I'm Sophia. With a background in ethics and technology, I examine the moral implications of innovation. Join me as we navigate the intricate terrain of tech ethics, fostering thought-provoking discussions and ethical considerations.

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