Physical Address

304 North Cardinal St.
Dorchester Center, MA 02124

MSI Laptop Keyboard Not Working

Picture this: you’ve just gotten home from a long day at work or school, ready to unwind and catch up on some work or gaming on your MSI laptop. You open it up, hit the power button, and prepare to type away, only to find that your keyboard isn’t working.

Frustration sets in, and you start to worry about how you’ll get anything done without your keyboard. But fear not, because there are steps you can take to troubleshoot and fix the issue.

If you’re experiencing the dreaded ‘MSI laptop keyboard not working’ problem, don’t panic just yet. There are several potential causes for this issue, ranging from software glitches to hardware malfunctions.

By following some simple steps and using a bit of problem-solving skills, you may be able to get your keyboard up and running again in no time.


Track FPS with MSI Afterburner is a great tool for gamers to monitor their game performance. It allows users to customize their graphics settings, adjust fan speeds, and monitor their FPS in real-time.

In this article, we’ll explore some of the most common solutions for fixing a non-responsive MSI laptop keyboard, so you can get back to your work or gaming without skipping a beat.

Check for Software Issues

You might be experiencing some issues with your device’s software that could be causing your keyboard to malfunction. Let’s check for any possible software problems that could be causing this.

Firstly, you should try resetting your keyboard drivers. This can be done by going to the Device Manager, locating the Keyboard option, right-clicking it, selecting Uninstall and then restarting your device. This will automatically reinstall the keyboard drivers and may resolve any software issues that were causing your keyboard to malfunction.

Another possible solution is to update your device’s BIOS. This can be done by visiting the MSI website, locating your device’s model and downloading the appropriate BIOS update file. Once you have downloaded the file, run it and follow the instructions provided.

Updating your device’s BIOS can fix any compatibility issues between the software and hardware and may help resolve the keyboard malfunction issue. If neither of these solutions work, it’s time to examine hardware connections.

Examine Hardware Connections

Take a look at the physical connections between the various components to determine if there are any issues causing the problem.


If you’re having trouble with your MSI Dragon Center, don’t worry! MSI Dragon Center Fix can help you get it back up and running in no time.

Hardware troubleshooting can help identify the root cause of common keyboard problems.

Here are some steps you can take to examine the hardware connections:

  • Check the USB cable connecting the keyboard to the laptop. Make sure it’s securely plugged in and not damaged.
  • Inspect the keyboard for any visible signs of damage, such as a loose key or a cracked keyboard frame.
  • If you’re using a wireless keyboard, check the batteries and ensure they’re properly inserted. Try replacing the batteries if they’re low or dead.

Once you’ve examined the hardware connections, test the keyboard in safe mode to identify any software issues that may be causing the problem.

Test the Keyboard in Safe Mode

To troubleshoot the issue, try testing your device’s keyboard in safe mode and see if any software-related problems are causing it to malfunction. This can be done by restarting your laptop and pressing the F8 key repeatedly until the Advanced Boot Options menu appears. From there, select Safe Mode and log in to your device. Once you are in Safe Mode, try using your keyboard and see if it works properly. If it does, then the issue may be caused by a software-related problem such as a faulty keyboard driver or a recent update that caused conflicts with your keyboard settings.

To further diagnose the issue, you can also try resetting your BIOS settings to their default values. This can be done by restarting your laptop and pressing the BIOS key (usually F2, F10, or Del) repeatedly until you enter the BIOS setup utility. From there, locate the option to reset your BIOS settings to their default values and select it. Once the reset is complete, save the changes and exit the BIOS setup utility. Test your keyboard again and see if the issue has been resolved. If the problem persists, it may be necessary to use an external keyboard until the issue is resolved.

Use an External Keyboard

If you’re having trouble with your device’s keyboard, consider using an external one as a temporary solution. An external keyboard is a great alternative when you need to get work done but your laptop’s built-in keyboard is not functioning properly.

You can either use a wired or wireless keyboard, depending on your preference. For wireless keyboards, you may need to ensure that your laptop has Bluetooth connectivity so that it can pair with the external keyboard seamlessly.

Using an external keyboard can provide you with a quick fix to your laptop’s keyboard problems. However, it’s still important to seek professional assistance to address the root cause of the issue. An external keyboard may be a temporary solution, but the problem may persist unless the underlying issue is resolved.

Therefore, it’s crucial to bring your laptop to a professional technician who can diagnose and fix the problem for good.

Seek Professional Assistance

Have you considered seeking professional help to fix the issue with your device’s keyboard? Using an external keyboard may only be a temporary solution. If you’ve exhausted all DIY troubleshooting methods, contacting support or a professional technician may be the best option.

They have the expertise and experience to diagnose and fix the problem efficiently and effectively. When seeking professional assistance, you can reach out to MSI’s technical support team or find a local computer repair shop that specializes in laptop keyboard repairs.

Be sure to provide them with a detailed description of the issue and any troubleshooting steps you’ve already taken. They may ask you to send in your laptop for repair or schedule an appointment for an in-person diagnosis.

While this option may cost you more than a DIY fix or using an external keyboard, it will provide a long-term solution to the problem and ensure that your laptop is working at its optimal performance.

Frequently Asked Questions

What are some common reasons why a laptop keyboard may stop working?

When it comes to keyboard troubleshooting, there are several common reasons why your laptop keyboard may stop working. The first and most obvious is physical damage, such as from a spill or drop.

However, software issues can also cause problems, such as outdated drivers or conflicting software. One important laptop maintenance tip is to regularly clean your keyboard to prevent debris buildup, which can also affect functionality.

Additionally, enabling automatic updates and running regular virus scans can help prevent software-related issues. If you’re experiencing keyboard problems, start by checking for physical damage and then move on to software troubleshooting techniques.

How can I prevent my MSI laptop keyboard from malfunctioning in the future?

To keep your keyboard functioning smoothly, keyboard maintenance is key. Like a well-oiled machine, your keyboard needs regular cleaning, and the occasional check-up.

Troubleshooting tips can help you identify and fix small issues before they become bigger problems. Don’t wait until your keyboard stops working to take action.

Regularly clean your keyboard with a soft cloth and compressed air to remove any debris that might be interfering with the keys. Perform a quick visual inspection to make sure all the keys are in place and functioning correctly.

If you notice any issues, address them promptly to prevent further damage. With a little attention and care, your keyboard can keep typing away for years to come.

Can I use a wireless keyboard with my MSI laptop if the built-in keyboard is not working?

Using a wireless keyboard with your MSI laptop is a great solution if your built-in keyboard is not working.

To troubleshoot this issue, first, make sure your laptop’s Bluetooth is turned on. If you have a USB wireless receiver, connect it to your laptop’s USB port.

Then, install any necessary drivers for your wireless keyboard. If your keyboard still doesn’t work, try restarting your laptop or resetting your keyboard.

If all else fails, contact the manufacturer for additional support.

By following these troubleshooting steps, you can easily use a wireless keyboard with your MSI laptop.

Is there a way to disable the touchpad on my MSI laptop if I am using an external keyboard?

You’re in luck! There’s a way to disable the touchpad on your MSI laptop while using an external mouse.

It’s as easy as pressing a few buttons. First, locate the function key on your keyboard and hold it down. Then simultaneously press the F3 key.

This will disable the touchpad and allow you to use your external mouse without any interference. It’s a simple fix that will make your computing experience much smoother.

You’ll wonder how you ever got by without it!

How long does it typically take to get a keyboard repaired by a professional technician?

When estimating repair time for a professional technician to fix your keyboard, there are several factors that will affect the cost. The complexity of the problem, the availability of replacement parts, and the technician’s experience, all play a role in determining how long it will take to complete the repair.

In general, repairs can take anywhere from a few hours to several days depending on the issue at hand. When comparing costs, it’s important to consider the quality of the repair and the warranty that comes with it.

While some repair services may offer a lower price, they may not provide the same level of expertise and support as others. It’s important to do your research and find a reputable technician who can provide a reasonable repair time estimation and a fair price for their services.


In conclusion, if your MSI laptop keyboard isn’t working, don’t panic. Take a deep breath and try the troubleshooting steps outlined above.

Remember, technology isn’t always perfect, and sometimes our devices need a little extra TLC. Just like a gardener tends to their plants, you must tend to your laptop. Nurture it, and it’ll thrive.

Think of your laptop as a canvas, and you’re the artist. Use your keyboard as your paintbrush to create beautiful works of art. Don’t let a malfunctioning keyboard hold you back from your creative endeavors.

With a little patience and persistence, you can get your MSI laptop keyboard back in working order and continue to create masterpieces.

Support me by sharing!

Solomon Omolabi is a seasoned IT professional with 10 years of industry expertise. As the owner of, he provides meticulously researched and comprehensive articles that effortlessly tackle any technical challenge. Solomon's contributions have earned him recognition on esteemed professional platforms, making him a trusted authority in resolving complex IT issues. Read more.

Leave a Reply

Your email address will not be published. Required fields are marked *